<?xml version="1.0" encoding="UTF-8"?>
<changelogs>
  <changelog>
    <element>pkg_easyhelpdesk</element>
    <type>package</type>
    <version>1.0.34</version>
    <fix>
      <item>Bug Fix: Administrator and customer portal styles and scripts load again after updating to 1.0.33.</item>
    </fix>
  </changelog>
  <changelog>
    <element>pkg_easyhelpdesk</element>
    <type>package</type>
    <version>1.0.33</version>
    <change>
      <item>Runs on Joomla 5 and 6 with the Behaviour Backward Compatibility plugins disabled</item>
      <item>Admin assets load through the web asset manager; tables use the current database API</item>
    </change>
  </changelog>
<changelog>
    <element>pkg_easyhelpdesk</element>
    <type>package</type>
    <version>1.0.32</version>
    <fix>
      <item>Bug Fix: Staff notification placeholder {admin_url} now opens the ticket in the Joomla Administrator. The previous layout=edit link was rejected with “You are not permitted to use that link to directly access that page”.</item>
      <item>Bug Fix: A missing ticket id no longer fatals with Error 0. The desk returns to the ticket list.</item>
      <item>Bug Fix: Updating the package no longer force-enables the Task plugin if an administrator had disabled it.</item>
    </fix>
    <change>
      <item>Existing administrator ticket links in already-sent mail also open after this update, only when the ticket exists and the user may edit that queue.</item>
      <item>Media asset versions now match the package version 1.0.32.</item>
    </change>
  </changelog>
  <changelog>
    <element>pkg_easyhelpdesk</element>
    <type>package</type>
    <version>1.0.31</version>
    <change>
      <item>Initial release of Easy Helpdesk for Joomla 5 and 6 (PHP 8.1+), native JavaScript, Web Asset Manager, no jQuery</item>
      <item>Customer portal, frontend staff console, and administrator workspace</item>
      <item>HTML notification emails with editable templates and placeholders including {admin_url}</item>
      <item>Multi-mailbox IMAP intake, routing, blocklist, and Task plugin for mail fetch and SLA sweep</item>
    </change>
  </changelog>
</changelogs>
